PINLIFEContact us
Describe the issue, your phone model, iOS/Android and PINLIFE versions, and the steps that caused it. Do not send passwords, verification codes, tokens or another person’s private data. Redact unnecessary private information from screenshots. We respond within 30 days.
Photos or avatar are missing
Check your connection and that you are signed into the same account. Allow synchronization to finish. Do not uninstall the app or clear local history while changes have not been uploaded; contact support.
Notifications are missing
Check notification permission in your phone settings and PINLIFE notification settings in your profile. Focus modes and lock-screen preferences may hide messages. Delivery depends on connectivity and system push services.
Report content or a user
Block the user in Friends to restrict further interactions. Send a report to pinlifeservis@gmail.com with the subject “PINLIFE report”, the user’s name, the time and a description of the post, and the reason for your report. Include only necessary information. Do not forward illegal images; describe the issue instead. Support reviews reports; this page does not send them automatically.
Account deletion and privacy
You can delete your account and data in the app or request deletion from your account email. Contact pinlifeservis@gmail.com to request access, correction or help with personal data.
Photo checks and reports
We check harmful-content reports daily and respond within 24 hours. To appeal a hidden photo, email pinlifeservis@gmail.com. Do not attach another person’s private information or illegal material.