PINLIFEIn the app
- Sign into the account you intend to delete and check your internet connection.
- Open Profile → account section → “Delete account and all data”.
- Read the warning and confirm “Delete account”. This is permanent. If an error appears, deletion has not completed: update the app and retry or contact support.
Without the app
Email pinlifeservis@gmail.com from your account email address. Use the subject “Delete PINLIFE account” and request deletion of your account and associated data. You do not need to reinstall the app.
Request account deletion by email
The button opens a draft in your email app. Send it yourself; opening the page or draft does not delete anything. If the mail app does not open, copy the address. If you lost access to the account email, tell support so ownership can be verified. Do not send passwords, codes or tokens. We respond within 30 days and complete a verified deletion request within 30 days after ownership is confirmed.
What is deleted
- Cloud photos and avatar, before account deletion completes.
- Account, profile, places, check-ins and trips.
- Friendships, requests, blocks, posts, likes and comments associated with the account.
- Push device registrations and associated delivery jobs.
After a successful server response, the app clears local data for this account on the current phone. A network error may leave cleanup partially completed: photos already removed cannot be restored, and retry continues the process.
Other people’s screenshots, copies on other devices and delivered notifications cannot be recalled. For provider backup and log retention, see retention details.
Need help?
PINLIFE Support can help with deletion errors or lost access. Sending an email does not mean deletion has finished; wait for support to confirm completion.